Contact information

Contact Information

If you have questions about your order, shipping, returns, refunds, or our products, please contact us using the information below.

Store Name: Pelmos
Customer Support Email: rkwp9335@outlook.com

When contacting us about an order, please include your order number and the email address used during checkout. For damaged, defective, or incorrect items, please also include clear photos or videos showing the issue.

We aim to respond to customer inquiries within 1–3 business days. Response times may be longer on weekends and public holidays.