Terms of service
Terms of Service
Overview
This website is operated by Pelmos. Throughout the website, the terms “we,” “us,” and “our” refer to Pelmos.
Pelmos provides this website, including all information, tools, products, and services available through it, to you conditioned upon your acceptance of these Terms of Service and all policies referenced herein.
By visiting our website, purchasing a product, or using any part of our services, you agree to be bound by these Terms of Service. If you do not agree, you may not access the website or use our services.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your place of residence or that you have permission from a parent or legal guardian.
You may not use our products or services for any illegal or unauthorized purpose. You must not transmit viruses, malicious code, or any other material that could damage or disrupt the website.
A violation of these Terms may result in the suspension or termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any lawful reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the website or services without our prior written permission.
Headings used in these Terms are provided for convenience and do not limit or otherwise affect the provisions.
3. Product Information
We make reasonable efforts to present product descriptions, specifications, colors, and images accurately. However, the appearance of colors may vary depending on your screen, device, and display settings.
Product packaging, materials, specifications, and details may be updated by manufacturers or suppliers. Minor variations that do not materially affect the product’s intended function may occur.
You are responsible for reviewing product descriptions, dimensions, compatibility information, and usage instructions before placing an order.
4. Prices and Payments
Product prices are displayed in the currency shown on the website and may change without notice.
We reserve the right to correct pricing errors, typographical errors, or inaccurate product information. If an error affects an order you placed, we may contact you for instructions or cancel and refund the affected order.
You agree to provide current, complete, and accurate billing and payment information. Orders may be subject to fraud screening or payment verification.
Taxes, duties, and other charges may apply depending on your delivery destination and applicable law.
5. Orders
Submitting an order does not guarantee acceptance. We reserve the right to accept, reject, limit, or cancel an order for lawful reasons, including:
- Product unavailability
- Pricing or listing errors
- Suspected fraud or unauthorized activity
- Payment verification issues
- Shipping restrictions
- Unusually large or repeated orders
If we cancel an order after payment has been received, we will issue a refund to the original payment method.
6. Shipping and Delivery
Shipping estimates are provided for convenience and are not guaranteed delivery dates unless expressly stated otherwise.
Delivery times may be affected by customs processing, carrier delays, severe weather, incorrect address information, peak seasons, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. Additional shipping costs caused by an incorrect address, refused delivery, or unclaimed package may be the customer’s responsibility where permitted by law.
Please review our Shipping Policy for additional information.
7. Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy.
Before returning an item, you must contact us at rkwp9335@outlook.com and receive return authorization and the correct return address.
Nothing in these Terms limits any mandatory consumer rights provided by applicable law.
8. Promotions and Discount Codes
Promotions and discount codes may be subject to separate conditions, including eligibility requirements, expiration dates, product restrictions, and minimum purchase amounts.
Unless otherwise stated:
- Discount codes cannot be combined.
- Discounts have no cash value.
- Discounts cannot be applied to previous purchases.
- Promotions may be modified or discontinued where permitted by law.
- Orders involving misuse, manipulation, or unauthorized duplication of promotional offers may be cancelled.
9. Accuracy of Website Information
Information on this website is provided for general purposes. We try to keep it accurate and current but cannot guarantee that every detail will always be complete, error-free, or up to date.
We may correct errors, update information, or modify website content at any time.
10. Third-Party Services and Links
Our website may include tools, payment services, applications, or links provided by third parties.
We are not responsible for third-party websites, services, content, privacy practices, or transactions. Your use of third-party services may be governed by their own terms and policies.
Review the applicable third-party terms before using those services.
11. User Comments and Submissions
If you submit reviews, comments, photographs, suggestions, or other content, you confirm that:
- You have the right to submit the content.
- The content is accurate and lawful.
- The content does not violate another person’s rights.
- The content does not contain malicious software, misleading information, or abusive material.
You grant Pelmos a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, and display submitted content for business and promotional purposes, subject to applicable law and our Privacy Policy.
We may remove content that violates these Terms.
12. Personal Information
Your submission and use of personal information are governed by our Privacy Policy.
13. Prohibited Uses
You may not use the website or its content:
- For unlawful, fraudulent, or deceptive purposes
- To violate intellectual property or privacy rights
- To harass, threaten, abuse, or discriminate against others
- To transmit viruses or malicious code
- To collect personal information without authorization
- To interfere with website security or operation
- To submit false or misleading information
- To impersonate another person or organization
- To conduct automated scraping or data extraction without permission
- To circumvent purchasing limits or promotional restrictions
We may suspend or terminate access for prohibited conduct.
14. Intellectual Property
All website content, including text, graphics, layouts, photographs, icons, and designs, is owned by or licensed to Pelmos and is protected by applicable intellectual property laws.
You may use the website only for personal, non-commercial shopping purposes. No content may be copied, modified, distributed, or commercially exploited without prior written permission.
15. Disclaimer of Warranties
To the fullest extent permitted by law, the website and services are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, or error-free. Product warranties, if any, will be described on the relevant product page or provided by the applicable manufacturer.
Nothing in this section excludes warranties or consumer protections that cannot legally be excluded.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Pelmos and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website, services, or products.
Where liability cannot legally be excluded, it will be limited only to the extent permitted by law.
This section does not limit liability for fraud, intentional misconduct, personal injury caused by negligence, or any other liability that cannot legally be limited.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold Pelmos harmless from claims, losses, liabilities, and reasonable expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.
18. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.
19. Termination
You may stop using our services at any time.
We may suspend or terminate your access if you materially violate these Terms or use the website unlawfully. Obligations and liabilities incurred before termination will survive where applicable.
20. Entire Agreement
These Terms, together with our posted policies, constitute the entire agreement between you and Pelmos regarding your use of the website and services.
Any failure to enforce a provision does not waive our right to enforce it later.
21. Changes to These Terms
We may update these Terms by posting a revised version on this page. Changes take effect when posted unless otherwise stated or required by law.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
22. Governing Law
These Terms are governed by the laws applicable to the business operating Pelmos, without limiting any mandatory consumer rights that apply in your country or region.
23. Contact Information
Questions about these Terms of Service may be sent to:
Pelmos
Email: rkwp9335@outlook.com